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Article 15 of the Law of the Republic of Azerbaijan “On Protection of Consumer Rights” states that the consumer has the right to exchange non-food products of inadequate quality for a similar one at the place of purchase within 14 days, not counting the day of purchase. The exchange of goods of good quality is carried out if it was not in use and if its presentation, consumer properties, seals, labels, as well as a sales or cash receipt or other documents issued to the consumer along with the sold goods are preserved.
In the case of the products of the company AZSAFFRON, which produces food products and cosmetics, you need to be guided by Article 6 of the said law, which states: “For food products, medicines, perfumes and cosmetics, chemical products and other goods (works, services), consumer which can rapidly deteriorate and pose a danger to life, health, property and the environment, an expiration date must be established, which is indicated on the packaging or in the relevant documents attached to them. The sale of goods whose expiration date has expired is prohibited.
Our company guarantees the provision of high-quality premium products to customers with an indication of the production date and expiration date. According to global standards, food and cosmetic products are non-refundable. Therefore, buyers should carefully read the characteristics of the product, indications and contraindications for use.